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Creating a new user for MSAG

1. Log in to EC01

2. Open Active Directory Users and Computers

3. Add the user to the firm users OU

4. Add the user to The F3 or BPremium user group to assign the proper M365 license

5. Resync user via Sync Manager on EC-01 using this knowledge base article

 


 

6. Log in to Mail01

7. Open an administrative exchange powershell instance and run the command Enable-RemoteMailbox -Identity "username" -RemoteRoutingAddress "username@msagardens.mail.onmicrosoft.com"

 


 

8. Login to Mail Assure

9. Go to general > Domains overview

 

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10. Select the-gardens.org

 

11. Go to the Mailboxes configuration menu

 

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12. Select Mailboxes

 

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13. Click the Add Mailbox button

 

14. Enter the username and hit save

 

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15. Send a test email to the user